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Empowering our community means sharing knowledge and understanding which is why we have created the Upskill Knowledge Hub.
The Knowledge Hub contains a variety of resources – podcasts, webinar recordings, guidance, policy briefings, research papers, ebooks and downloadable content on a wide variety of topics relating to the work we do.
Use the boxes on the left-hand side to select/filter what you are interested in looking at by topic and type.
Free Facilitation Skills Programme Why Facilitation? Facilitation skills are being recognised as an essential competency for managers, leaders and others responsible for ensuring groups, teams or organisations achieve their objectives. Effective facilitation is a potent means of dealing with complex issues and circumstances faced by groups. Employing the skills of facilitation increases the effectiveness of meetings…
Free Equality, Diversity and Inclusion (Understanding Unconscious Bias) Course summary The recent events in America and the Black Lives Matter movement has forced us all to challenge the very assumptions and orthodoxies upon which our society was built and in so doing to take a look at ourselves. Equality, diversity and inclusion is everyone’s business. But…
Free Equality, Diversity and Inclusion (Understanding Unconscious Bias) Course summary The recent events in America and the Black Lives Matter movement has forced us all to challenge the very assumptions and orthodoxies upon which our society was built and in so doing to take a look at ourselves. Equality, diversity and inclusion is everyone’s business. But…
Free Equality and Diversity Aim A half- or (preferably) one-day training session to give participants an overall understanding of what equality and diversity are all about and how it affects the staff and service users in your workplace. Target Group Anyone working in a health and/or social care setting. Participants should remember that this is a…
Free Domestic Violence, Substance Misuse and BAMER communities – Level 1 Course description This course looks at the overlapping issues of domestic violence and problematic substance use for women from the Black, Asian, Minority, Ethnic and Refugee communities. Participants will be encouraged to explore the issues of ethnicity, gender and culture in women’s experiences of domestic…
Free Domestic Violence Awareness Course description This one-day course looks at definitions of domestic violence, myths and statistics, reasons why it is difficult to leave an abusive relationship, indicators of domestic violence and how to provide support to those affected. It will provide you with information on local and national services available and referral processes. Learning…
Free Domestic Violence Awareness for housing workers Course Description This one-day course will train staff from voluntary or statutory housing agencies on domestic violence with a focus on the experiences of their client groups, which include high-levels of mental health issues and problematic substance use. The course will look at definitions of domestic violence, myths and…
Free Counselling skills for people working with survivors of abuse Course description This course explores the means to develop a powerful working relationship with clients who have experienced violence against women and girls, through respect, fostering control, setting boundaries and being trustworthy. Concepts such as non-judgmental acceptance and empowerment are explored. There will be opportunities to…
Free Serious Youth Violence (SYV), Gangs and Child Crime Exploitation (CCE) Aim: This course enables professionals to develop a solid understanding around serious youth violence, knife crime, gangs and exploitation through county lines. Throughout the training, you will be encouraged and supported to consider how your own practice can best address and support young people who…
Free Complex Trauma and Trauma Informed Care for frontline staff An introductory course that will explore what Complex Trauma and Trauma Informed Care is and provide an opportunity to reflect on how your service can be a safe and empowering environment for staff and the people you support. Delegates will also be given some practical resources for…
Free Challenging Discrimination Aim A half- or (preferably) one-day training session to give participants an overall understanding of why discrimination occurs, how it affects people and what you can do about it Target Group Anyone working in a health and/or social care setting. Participants should remember that this is a practical session looking at ways in…
Free Assertiveness and Personal Effectiveness Aim A half- or preferably one-day session aimed at giving health and social care workers some skills, knowledge and confidence in improving their effectiveness in relation to common work situations and relationships Target Group Anyone working in a health and/or social care setting. Venue and timings Your own training room; we…
