As someone who works with vulnerable people who can often come with complex needs, it's likely that you have encountered challenging behaviour at some point in your career. It can be difficult to know how to deal with this sort of behaviour. Research has showed that it is a major reason for people leaving their profession.
What if you could learn a way of working that will enable you to become a master communicator and understand people in minutes rather than months, improve relationships, pre-empt challenging behaviour, resolving conflicts and repair harm when it occurs?
With the right knowledge and techniques - and the understanding that there is usually an underlying cause that needs to be identified and supported - you can handle challenging behaviour effectively, appropriately, and confidently.
As a restorative organisation Upskill are experts in psychologically Approaches to Managing Aggression and Challenging Behaviour (PIMAC). We have a team of highly skilled trainers with a background in Martial Arts, Security/Personal Bodyguarding and Restorative Practice
With flexible courses
Study flexibly online
Positive Behaviour Strategies (PBS) and Behaviour Support Plans
De-escalations and Conflict Resolution
Physical Intervention using Break-away
Restraint Training and Emergency Response
Mediation Services (Face to face and Shuttle)
Formal Restorative Conferences and Circles
Post incident Constructive Feedback
To book our service or just discuss your training contact:
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We combine Behaviour Science such as NLP, Mental Skill Training and DISC Profiling with Strength Based, Trauma Informed and other therapeutic approaches to create a set of experiences, tool and methods affect attitudes thinking and
UpskillU work with directly with vulnerable people, communities as well as with the organisations supporting them.
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